HR Executive at Arvato Bertelsmann India
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Arvato - Executive - Inside Sales (3-10 yrs)
Objectives : To develop, execute and measure Demand Generation for existing customers
- To create opportunity pipeline that results in full quota attainment
- To create and execute daily calling plans as an essential pipeline step to achieve subsidiary Revenue (Telesales role will execute a customer reach plan through generating qualified sales opportunities for Client and Client's partners)
- To position partners and field sales engagement successfully with customer accounts as appropriate once an opportunity is qualified.
Roles & Responsibilities :
- Responsible for generating pipeline of qualified opportunities that will feed the partners.
- Full integration with field in each region
- Send out weekly updates on the interlock details with field
- Work with Breadth Lead to set monthly targets in the last 2 working days of the last month
- Channelize all leads, calling DB lists etc to team for execution as MQPs on CRM
- Ensure that team is following MQPs on Seibel for day to day follow ups, updating call notes etc
- Able to identify opportunities that meet Client's financial parameters and customer needs through matching the best fit for customer and implementation with the best fit MS partner
- Able to discuss solutions with a customer relating to a business requirement
- High degree of knowledge of License/Services offerings, with a strong ability to communicate software solutions for the company
- Able to solve problems with customers as a first escalation point
- Must have demonstrated ability and maturity to sell and build relationships with senior executives of the company, Demonstrate the ability to build and expand on new relationships.
Key Metrics - Pipeline size, aging and quality (from CRM)
- Revenue growth
- Generating Opportunity
- Profiling the customer base
- Customer reach
- Solution Selling
- Customer Satisfaction
Required Skill Set :
- Minimum 3 years sales experience preferably in IT and/or Telesales
- Local language fluency
- Fluent oral and written English
- Organizational, communication, negotiation, and problem solving skills
- College degree - preferably in IT
- Familiarity with issues & challenges related to Large Businesses.
- Handling Large/ Premium Account Management experience preferred
- Experience and understanding of the IT industry preferred
- Knowledge of Cloud Computing preferred
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