HR Executive at Arthdigital
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Arthdigital - Executive - Customer Sales (3-4 yrs)
About ARTH
Arthimpact Digital Loans (ARTH) is established in 2018, ARTH is a technology first Micro-MSME finance company that provides short-term, fair-priced, collateral-free (unsecured) business loans to micro-enterprises and self-employed entrepreneurs across India with a focus on women-led businesses. It addresses three key impact objectives:
- Empowering Micro-entrepreneurship
- Livelihood Enhancement
- Financial Inclusion
Position: Cluster Coordinator
Location: Various Locations (UP & HR) - Arth ASK Centre's
Responsibilities:
- Responsible for identifying, creating and developing customer base in the business centres
- Responsible for offering and selling financial services solutions, especially micro credit to MSMEs in the centres
- Generating customer leads for credit solutions in the market and successfully completing application formalities
- Maintain & review cluster MIS in system and records at the centres
- Solve customer related issues and support customer query resolution
- Maintain brand presence and good repute in the centres
- Manage the ASK Centre business portfolio
- Daily task to include customer and market visits - to ensure
Customer Loan Requests :
- Complete Customer Application Forms
oFinancial Literacy & Awareness
-Follow up on repayments
- Ensure timely collections
- Customer engagement
- Cross sell insurance solutions
- Engage with channel partners for lead generation
Skills required :
- Graduate in any discipline, candidate having Post-Graduation will be given preference.
- At least 1-3 years- experience in MSME lending / financial solutions/ distribution businesses
- Candidates with credit & Financial Inclusion and or experience in clustering finance are preferred
- Good communications and interpersonal skill;
- Dedicated & passionate about impact & community related work
- Good command of spoken and written in both Hindi & English;
- Proficiency in use of MS Word and Excel
Arth is an Equal Opportunity Employer
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