Job Description: Area Training Manager - Life Insurance

Department - Learning and Development

Position Overview :

The Area Training Manager is responsible for creation and delivery of training programs that enhance the skills and knowledge of various teams. This role involves collaborating mostly with sales teams to identify training needs, developing training materials, and evaluating the effectiveness of training initiatives.

Key Responsibilities :

1. Training Program Development :

- Design and develop training programs to upskill the sales teams

- Create training materials such as manuals, e-learning modules, and presentation content.

2. Training Needs Identification :

- Conduct assessments to identify training needs within the sales teams through surveys, interviews, and evaluations.

- Collaborate with department heads and managers to determine specific training requirements.

3. Training Delivery :

- Facilitate training sessions both in-person and online.

- Utilize various training methodologies, including interactive activities, role-playing, and case studies, to engage participants and enhance learning.

4. Training Evaluation and Improvement :

- Evaluate the effectiveness of training programs through feedback surveys and assessments.

- Analyse training outcomes to identify areas for improvement

5. Management and Coordination :

- Manage training schedules.

- Maintain training records and generate reports on training activities and outcomes.

6. Employee Support :

- Provide ongoing support and coaching to employees to reinforce training concepts and assist with skill development.

- Address any training-related issues or concerns raised by employees or managers.