Consultant at People Pro Consulting
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Area Service Manager - Home Appliance (5-10 yrs)
We are hiring for Area Service Manager - Home Appliance company at Patiala, Chandigarh or Surat location.
Job Responsibilities :
- Responsible for services & maintenance operations
- Communicated product quality and market comparisons by creating sales presentations.
- Achieving Revenue through Spare parts delivery & marketing
- Responsibility of Inventory Management & parts Paining
Responsible for achieving KPI - Customer satisfaction index, Call escalation management, Call management, TAT, AMC.
- Provide training to All SSD & ASP Technician & provide Technical Support.
- Dealer Evaluation & ASP Network Expansion & Participant in Kaizen & 5s Activity.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
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Shefali
People Pro Consulting
