Business Support Manager at Snaphunt Pte. Ltd.
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Area Sales Manager - Heavy Machinery Manufacturers (3-10 yrs)
-Opportunity within a company with a solid track record of performance
-Work alongside & learn from best in class talent
-Join a market leader within Manufacturing
Our client is a renowned consulting firm, which believes in a perfect and provides solutions in benchmark practices, trends, policies, and strategies in Human Resources to its clients, our client prides our self by providing the right fit in their organization, and infuse and build the sense of understanding in clients mind by providing the right expertise and fit in their organization
The Job
Key Account Management:
- Develop and maintain strong, long-term relationships with key accounts to ensure customer retention and loyalty.
- Understand customer needs and provide tailored service solutions to address them.
- Identify new business opportunities and areas for expanding service offerings within key accounts.
- Coordinate with internal teams to deliver excellent service and product support to key customers.
- Monitor customer satisfaction and resolve any issues or concerns promptly.
Ideal Candidate
Customer Satisfaction & After-Sales Support:
- Ensure high levels of customer satisfaction through post-sales support and follow-up services.
- Address customer complaints or service-related issues promptly and professionally.
- Identify opportunities for up selling and cross-selling services to existing customers.
