Job Profile :

- To educate dealers on CBS, its purpose, advantages, benefits and how it leads to better business for the dealers

- To brief dealers and their sales staff complete product details of each vertical, our USPs, competition benchmarking & value to the customers

- To get CBS sales training done of the dealers sales staff educating them on selling arguments for each product vertical

- To train dealers and their sales staff to offer complete bathing solutions & not sell individual products by bringing their focus on promotion of concept selling rather than doing product selling

- To ensure Maximum display at dealers showrooms in the given space through JDS

- To ensure suitable branding and maintain Brand Hygiene at all costs

- To set example by personally handling customers at the dealer's counter to demonstrate how the product knowledge and selling arguments are to be used to sell products as company price

- To ensure price discipline at all dealers counters

- To maintain data in company given software of each customer handled by you at the dealers' counter and to follow up till maturity/conversion to sales

- To take other important customers leads from the dealers who visited for follow up at dealers counters

- To follow up with trade customers who patronize respective dealer counters and educate them on CBS, products details of each vertical, our USPs, competition benchmarking

- To convince these trade customers and generate customers leads from them

- To conduct monthly plumber meets attached to dealers counter

- To organize plumbers trainings through customer care on CBS installation

- To take information from plumbers about details of sites they are working on, etc.

- To handle customers leads generated from dealers/trade customers/plumbers and follow up till maturity/conversion to sales

- To coordinate with Customer Care & ensure plumber trainings at respective dealer counters are done

- To ensure the desired number of plumbers attend the trainings at dealers' counter

- To introduce & educate the dealers & their sales staff about the new products modification done by the company

- To educate dealers (& their sales staff) on benefits of using dealer portal for problem redressal & access to latest information

- To support dealers & resolve their issues related to supplies, sales, policies, Customer Care & other issues

- To educate dealers on the benefits of issuing warranty certificates for all customers

- To ensure dealers issue warranty certificate to every customer

- To educate dealers on OC support available to them & to set target for each dealer to send customers to OC

- To bring customers to OC

- To bring customers to plant

- To do at least 15 productive meetings per day with external customers

- To ensure revenue generation targets- dealer-wise for CBLS, product vertical-wise in line with Counters Market Potential

- Mapping are achieved