Job Title : Area Manager

Experience : 2-3yr

Work mode : On Side

Location : Vizag

Primary skills : Sales & Marketing.

Qualification : Any Graduation.

Role and Responsibilities :

- Executing sales process with the team to provide financial repayment plans to customers for their loans through digital channels and voice process

- Handling escalation cases.

- Campaign Strategy management for loans.

- Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

- Train & Lead the team of customer service team to improve their quality and performance metrics Skill Requirements

- Overseeing staff members

- Setting sales goals and targets for the office.

- Implementing and monitoring adherence to policies to contain customer escalations

- Maintain & adhere to deadlines for the team

- Negotiating with customers in cases when non-payment occurs.

- Preparing monthly feedback reports on sales performance

- Remaining informed of any legislative procedural training regarding RBI regulations

- Training and mentoring of staff members in the Sales department. Area Manager

Requirements :

- MBA.

- Women candidate a must

- Experience with data software and knowledge of MS Office, Google docs and Google sheets. (Preferred)

- The ability to work accurately and independently.

- Good verbal and written communication skills.

- Excellent analytical skills and an eye for detail.

- Outstanding leadership and managerial skills.

- Strong time and people management skills.

- Ability to work to strict deadlines.

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