Area Business Head - Bancassurance

JOB RESPONSIBILITIES :

Planning :

- Undertake planning for achieving sales targets for the cluster

- Develop sales targets for the branches within the cluster

- Ensure monitoring and analysis of the performance of each branch in the cluster against identified targets

- Implement incentive schemes for bank employees within the cluster

- Strengthen relationship with Branch Managers/ CROs of the partner banks

- Manage & enhance the relationship with the Branch Managers/ CROs of the partner banks

- Engage all the employees of the bank branches in insurance sales

- Maintain clear communication with the Branch Managers of the partner banks

Sales growth and cost management :

- Ensure achievement of sales targets for the cluster

- Ensure a successful launch of new products and marketing promotional campaigns within the Cluster

- Review monthly sales targets and performance of Business Managers/ CROs and discuss with Business managers/ CROs on the backlog, customer feedback, and other insights from the field force

- Effectively manage overheads and thus ensure the reduction of cost of operations for the cluster

Customer satisfaction and retention :

- Monitor satisfaction of the clusters customers through customer satisfaction index based on parameters such as customer complaints

People Management :

- Develop the recruitment and training plan for the Business Managers inline with the overall recruitment & training plan and ensure recruitment and training of the team as per the plan

- Resolve any issues related to the Business managers/ CROs

- Ensure CROs meet their training requirements

- Ensure employee satisfaction and motivation

KEY PERFORMANCE INDICATORS QUALITATIVE :

- Relationship with CROs/ Branch Managers/ Regional Managers

- Training Business Managers, CROs

- Providing support to branches/ CROs by coordinating with BL&G functionaries at HO

- Relationship with Group leadership

- Quality of proposals sourced from the branches

QUANTITATIVE :

- Cluster's Sales Target achievement

- Cluster's profitability achievement

- Cluster's Salesforce productivity

- Cluster's Branch productivity

PREFERRED CREDENTIALS :

- WORK EXPERIENCE : 6 years (In Insurance / Banking / and Finance) 2 years in Bancassurance (preferable)

- AGE : Below 40 years

- QUALIFICATIONS : Graduate, preferable postgraduate in Marketing an MBA from a institute of repute

COMPETENCIES :

Behavioural competencies :

- Experience in dealing with Public sector banks

- Good Communication Skills

- Experience in the leading sales team

- Functional competencies

- Market knowledge

- Sales & distribution operations understanding

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