Senior Talent Acquisition specialist at Apptunix
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Apptunix - Executive - Chat Support (0-1 yrs)
Apptunix is hiring for Chat Support executive :
Experience : 5+ years
Salary : No Bar For Deserving candidates
Location : Mohali
Mode : Work from office
Job Description/Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer and generate leads from website traffic.
- Communicating with customers through various channels.
- Acknowledging and resolving customer queries.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Qualifications :
- Proven customer support experience
- Customer orientation and ability to convert leads from website traffic
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
