Senior HR Executive at Apex Precision Mechatronix Pvt Ltd
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Apex Precision Mechatronix - Sales Coordinator (1-4 yrs)
- Helping the sales team to improve their productivity by contacting customers to arrange appointments, managing schedules, and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Assists the marketing department in new marketing campaigns.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting inquiries, quotations, and orders into CRM system, accurately and as per customer requirements.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems to maintain sales records.
- Respond to complaints from customers and give after-sales support when requested.
- Preparing and submitting reports as directed by the manager.
- Managing customers and give after-sales support when requested.
- Preparing and submitting reports as directed by the manager.
Preferred candidate profile
- Good communication skills (oral as well as written), and knowing the local Language are added advantage
- Ability to work as part of a team
- Dynamic, organized, service-minded, dedicated, takes responsibility
- Able to work with the standard Microsoft tools (Word, Excel, Outlook)
