Sr. HR at Antraweb Technologies Pvt. Ltd.
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Antraweb - Executive - Business Development (1-2 yrs)
Position Overview :
We are seeking a motivated and customer-focused On-Site Sales Implementation Specialist to join our team. In this role, you will be responsible for visiting customer locations to implement our products and ensure smooth integration into their operations. Your primary goal will be to provide hands-on support to customers, address any challenges they may encounter, and ensure maximum satisfaction with our products.
Key Responsibilities :
- Visit customer locations to implement our products and services.
- Build strong relationships with customers and serve as their primary point of contact during the implementation process.
- Conduct thorough assessments of customer needs and tailor product implementation strategies to meet their specific requirements.
- Provide on-site training and support to customers to ensure they fully understand and utilize our products effectively.
- Troubleshoot any technical issues or challenges faced by customers during the implementation process and provide timely resolution.
- Collaborate with internal teams, including sales, customer support, and product development, to communicate customer feedback and contribute to product improvement initiatives.
- Maintain accurate records of customer interactions, implementation progress, and any issues encountered during the process.
Qualifications :
- Proven experience in sales, customer service, or a related field. Freshers can also apply
- Strong interpersonal and communication skills, with the ability to build rapport and establish positive relationships with customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer challenges.
- Technical aptitude and the ability to quickly learn and understand complex products and systems.
- Willingness to travel to customer locations as needed.
- Ability to work independently with minimal supervision, as well as collaborate effectively within a team environment.
- Bachelor's degree in business, marketing, or a related field preferred.
Benefits :
- Competitive salary commensurate with experience.
- Opportunities for professional development and career advancement within a growing company.
- Dynamic and collaborative work environment with a focus on innovation and excellence.
If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, customer-facing role, we encourage you to apply for this exciting opportunity. Join our team and be part of our mission to drive customer success through innovative solutions!