ANS eCommerce - Business Manager - Marketing (3-10 yrs)
Business Manager
- About ANS Commerce (https://anscommerce.com/)
ANS Commerce is the largest & fastest growing, full-stack e-commerce Solutions provider in India. Founded in 2017, ANS Commerce offers end-to-end integrated solutions to address the needs of retailers and brands across e-commerce value chains so that they can focus on their core products and brand. Our ever-growing bouquet of solutions include Kartify - flagship brand e-store platform, digital performance marketing services, marketplace management, multi-city warehousing with fulfillment and logistics coordination support.
- Our 100+ client brand partners range from some of the best-known brands in India & globally, to the new wave of online-first, direct-to-consumer brands.
Role : Business Manager - Full Time (Gurgaon)
- Business Manager - B2C key client facing personnel, who :
- Serves as the lead point of contact for all client account management matters
- Builds and maintains strong, long-lasting client relationships
- Ensures revenue & marketing success delivery for all client accounts
- Strategizes, plans and ensures goal achievement for client ecommerce business growth
- Business Manager is able to guide, deliver to and partner with clients- internal Planning team while playing an active - hands-on- role in the deployment of ecommerce plans.
Responsibilities :
- Develop an advisory relationship with key accounts and client stakeholders
- Ensure timely and successful delivery of services and solutions as per client needs and objectives
- Effectively and timely communicate the progress of initiatives to internal and external stakeholders
- Develop new business with existing clients and identify areas of improvement to meet targets
- Forecast and track key account metrics
- Assist with client requests or issue escalations as needed
- Work across brand store, marketing and operations.
- Liaise with cross-functional internal teams (including Tech, marketing, Warehousing) to improve the entire client experience
- Manage & drive performance of a team of Business Associates
- Prepare and drive daily/weekly/monthly client interactions with reports on initiatives status, business reviews, insights, and
escalation resolution
Ping us if you have :
- 3+ years of experience as an Account Manager and demonstrated success in ecommerce (on brand/platform side or on agency/solutions provider side)
- Prior experience in Performance Marketing/E-commerce business management/brandstore/marketing and operations
- Have exposure to managing 5+ clients and have managed team of 1+
- Is a Team player & Hard working. Willingness to grow and learn
- Superior planning and organizational skills, ability to lead projects & work with cross-functional teams
- Graduate Degree / Diploma in Business Administration / Finance / Analytics / Advertising
- Solid experience with MS-office tools (particularly MS-Excel)
- Excellent listening and presentation skills
- Strong verbal and written communication
- Solid work-ethic : Results-driven, detail-oriented, Professional & positive approach
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