ROLES AND RESPONSIBILITIES:

- Acquiring up to date knowledge related to applications packs new launches and updates

- Conveying information through calls, SMS, and other platforms and change lead into subscriber

- Making report on Excel

- Send mails to subscribers and to internal teams to provide information and updates

- Give Video presentations on monthly basis as a part of product evaluation.

- Create strong, meaningful, and long-lasting relationships with the customer.

- Acquire accurate information from the client and convey this back to the business, which will be subsequently used for improvement of product and CRM initiatives.

WHAT WE ARE LOOKING FOR:

- Bachelors degree is required

- The candidate must me enthusiast and have zeal to learn and grow in the company in the near future

- Must have a calling background; candidates from health and insurance sector will be preferred.

- Should have strong command over English, Punjabi and Hindi language

- Should be smart enough to convince the students and deliver information correctly.

- Must be customer-service orientated, demonstrate an ability to work in a fast-paced environment with ease.

- Be self-motivated and proactive, have critical attention to detail.

- Be able to prioritize and meet deadlines, achieve the given targets, and should have target-oriented mindset.

- Prior experience in customer relationship Management as well handling of CRM software would be desirable

- Should be comfortable in flexible working hours and work during holidays.

- Should have their own laptop (Optional)

- Knowledge of MSOffice tools (Excel, Word, PowerPoint)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.