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19/08 Anita Yadav
Senior Executive HR at ClearMyDues

Views:111 Applications:14 Rec. Actions:Recruiter Actions:1

Analyst - Customer Support - BFSI (0-3 yrs)

Delhi/NCR/Gurugram Job Code: 10219

Key Responsibilities:

1. Inbound/Outbound Customer Support :

- Interact with customer to handle queries, solve issues and problems with regards to products and services of Clearmydues.

- Reminder calls to clients, analyze customers need and recommend appropriate action.

2.Chat/E Mail Support :

- Provide chat/ email support to clarify customer queries and information related to Clearmydues products.

- Follow pre- defined support procedures and policies.

Just Dial queries:

- Servicing lead referred from Justdial.com. Inform leads about Clearmydues services and products and pro- actively identify opportunities to optimize.

Data Maintenance :

- Record details of inquiries, comments and action taken.

- Prepare and distribute customer activity report.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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