Recruitment Relationship Manager at American Express
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American Express - Relationship Manager - Premium Credit Card Sales (2-5 yrs)
- Prospecting for new Super Premium customers through your own existing leads and cold calling and maximizing lead generation
- Timely execution of all sales activities - leads, campaigns, referrals & any self generated leads
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions
- Set appointments, listen to customer needs and sell most appropriate premium product
- Researches and understands prospects before making the call
- Ensures all applications are fully and accurately completed, and submitted properly
- Be the interface between Amex and the customer to resolve any application processing issues
- Drive the on-boarding of new customers and initiates spend enablement activities
- Keep up-to-date on products and competition
- Attend and participate in regular staff meetings
- Engage in regular portfolio planning to determine areas of focus & project accurate full year forecasts
- Attend relevant industry and partner conferences, tradeshows and networking events
- Ensuring all performance standards are met viz. business targets, controls and compliance
- Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
- Expansion of internal and external relationships, and drive sales results
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