Job Description - Sales Operations Specialist

About Ambee :

We are building a globally scalable solution to some of the world's big problems like Air pollution, environment, climate change and human health. And Data is the force behind every aspect of all that we do at Ambee. At the core of it, Ambee is a Data company.

We are passionate problem solvers with a balance of science and technology in all that we do. That is why we are driven to take on this ambitious plan of gathering data, actionable insights from it. We measure, monitor and mitigate many troubled aspects of the environment as well as make it manageable to improve not just human health but also the health of the planet itself

Born out of a real-life story, we convey block-level air quality and ambiance data to provide actionable insights creating a more pliable, liveable, breathe-able, healthy, and flourishing world.

Ambee is accelerated by NUMA, Techstars Bangalore 2019, Google Launchpad 2019-20, Airbus Bizlab, Derbi Bosch DNA Startups and Venture Fast Track accelerators.

Read more: blog.getambee.com

Website: www.getambee.com

Role :

We are currently looking to hire a driven & ambitious Sales Operations Specialist to join our team and support key sales planning, operations, and tasks to drive the overall objective of the business.

Responsibilities :

- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Updating and maintaining MIS reports for sales processes undertaken.

- Provide operational day-to-day support with ownership of CRM and entire customer journey mapping.

- Collate information and maintain dashboards with relevant documents, field updates, invoices, and payment links.

- Create monthly content & reports for executive presentations and sales reporting.

- Liasoning with Finance and Tech team to resolve payment & tech related queries

- Ensuring operational excellence and excellent customer experience.

- Analyze and review current customer licensing, products, and usage.

- Perform regular research on consumers, competitors, marketplaces, and trends.

- Assisting the larger team in their day-to-day activities such as listing on marketplaces, tech support, documentation, and resolving chat queries.

Qualifications & Skills :

- Degree in business, marketing, or any other related field

- 2-3 years of experience in B2B sales operations, service, support teams preferably in a startup environment

- Excellent communication and research skills

- Must have excel data manipulation and transformation skills

- Previous experience on CRMs like Zoho, Freshworks, Salesforce, etc would be a plus

- Excellent written and verbal communication skills; organized and detail-oriented

- Ability to organize projects simultaneously and keep an eye on the details

- High customer orientation and business acumen

- Interpersonal skills as well as the will and ability to cooperate with people from other departments and managerial levels

- Data-driven mindset, you are able to take decisions without requiring too much guidance

Why Join Ambee?

We are always on our toes to implement best practices and strategies to our work.

When you join us, you- ll find out just how fun our lives are, and just how bad our jokes are. If you like eating, there is nearly always some food being ordered (be careful, not everyone shares!). We are big believers in cake. We work from home, and around the country, a lot - we were doing it before it got cool.

But above all, we take immense satisfaction - and have tons of fun - creating fantastic cutting- edge products with a great team. We are on a mission to fight climate change and are looking for someone who wants to make a difference.

What will you get?

- You will get a great laptop and goodies along with it when you join us

- You will get an even greater set of colleagues to work with

- Flexible location and working hours

- Server space for your own experiments and learning that will be continuous

- Opportunity to be speaking at events and take up other additional roles in a fast-growing startup

- You can get to see direct impact from your work that helps improve the lives of not just millions of people but of the planet itself

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.