HR at Amazon Development Centre (India) Pvt. Ltd.
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Amazon - Associate - Customer Support - International Voice Process - West (0-4 yrs)
- Amazon is hiring for International Voice Process - Pune
- Candidates anywhere from Pune, Mumbai & Thane are Eligible & Excellent communication skill is Mandate
Roles and Responsibilities :
- An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment
Salary : 350000 to 420900 LPA/-
Additional Perks and Benefits :
- Over time and night shift allowance
- Internet Allowance
- Sodexo - Zeta meal
- Insurance
Desired Candidate Profile :
- Minimum qualification is 10 + 2. Any graduate/PG is eligible to apply
- Minimum 6 Months of Experience in any relevant field.
- Excellent English communication is Mandate
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills - ability to clearly understand and address customer issues appropriately
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
