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22/03 Jose Prabhu
HR at Amazon Development Centre (India) Pvt. Ltd.

Views:272 Applications:67 Rec. Actions:Recruiter Actions:0

Amazon - Associate - Customer Support - International Voice Process - West (0-4 yrs)

Maharashtra Job Code: 263870

- Amazon is hiring for International Voice Process - Pune

- Candidates anywhere from Pune, Mumbai & Thane are Eligible & Excellent communication skill is Mandate
 
Roles and Responsibilities : 

- An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 


- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment

Salary : 350000 to 420900 LPA/-

Additional Perks and Benefits : 

- Over time and night shift allowance

- Internet Allowance

- Sodexo - Zeta meal

- Insurance

Desired Candidate Profile :

- Minimum qualification is 10 + 2. Any graduate/PG is eligible to apply

- Minimum 6 Months of Experience in any relevant field.

- Excellent English communication is Mandate

- Should be flexible to work in shifts

- Effective time management skills and ability to prioritize work time to ensure productivity and department standards

- Ability to communicate clearly with both internal and external customers

- Good comprehension skills - ability to clearly understand and address customer issues appropriately

- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

- Good typing skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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