Full Stack Developer at Alchemist India Pvt Ltd
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Alchemist - Education Counsellor/Student Counsellor (0-5 yrs)
Job description :
- Alchemist is one amongst the top coaching institute for MBA prep programs. It is an IIT-IIM alumni initiative with one of the best track records in the industry. It has been around for nearly two decades and has multiple centers across NCR.
http://alchemistindia.com/connect/
Roles and Responsibilities :
A student Counselor is a very integral part of Alchemist Team . His primary responsibilities would be as follows (but not limited to )
1. Interact with students and family members and explain about the benefits of Alchemist MBA prep program.
2. Convince and Enroll students for the program.
3. Coordinate with Different stakeholders and facilitate query resolution for Students and his family.
4. Collaborate with different stakeholders to design and execute strategies for student interaction and enrollment.
5. Systematically maintain student data at every stage and follow through process .
6. Work hand in hand with different stakeholders to maintain a smooth flow of student acquisition process.
7. Help and resolve enrolled students queries.
8. Ensure we maintain positive & Happy customer engagement ratings.
Desired Candidate Profile :
1. Graduate and above. Must have more than 2 yr of work experience with student counseling, sales or direct customer dealing profile.
2. Extremely comfortable with English and Hindi language. Proficiency in spoken and written English.
3. Extremely confident with interactions.
3. Diligent with follow ups on Calls, Emails etc.
4. Good at recording and maintaining student data and follow ups
5. A go getter with willingness to learn new processes and collaborate with multifunction's to execute strategies from acquiring to enrolling students.
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