CEO at Alacrity India Innovation Centre
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Alacrity - Community Manager (1-4 yrs)
Alacrity India is a startup fund and enabler with an incubator/accelerator based in Pune. It is part of the Alacrity Global startup ecosystem present in Canada, the UK, France, Turkey, Mexico, China, Indonesia and Singapore. It is backed by Wesley Clover International (the venture capital and investment firm of Canada-based serial super angel Sir Terry Matthews) and by Ideas to Impacts founded by Gireendra Kasmalkar, India's preeminent software testing entrepreneur.
Alacrity India has been recently selected by NITI Aayog (Govt. of India) to help Alacrity India setup 10,000 Sq. ft. of innovation center and SaaS center of excellence (CoE). The mandate of innovation center is to incubate and accelerate 50+ startups over next 5 years and help them raise Series A capital.
Job Profile -
- Service Community Members at our location to ensure hospitality responsibilities are executed daily to the highest standard. '
- Ensure that any complaints and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience
- Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required
- Oversee the daily ordering and receipt of product from vendors.
- Organize the move-in and move-out schedules to minimize member issues
- Conduct periodic review and revision of base centre documents.
- Support the core team in making strategic decisions regarding the operational, financial performance and process optimization of the location. Train Community Interns at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so.
- Support the touring of new members when required
- Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required.
- Ensure that buildings are fully operational, and processes are running smoothly
- Manage sales process and churn
- Manage all KPIs for the building
- Core alignment with the company mission and values
- Manage the P&L for the building
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