About Us :

- Aakash is India's trusted name in test preparation. It offers the best of classroom and online learning experience, thereby giving students an extra edge. We help to prepare students for medical and engineering entrance exams such as National Eligibility Cum Entrance Test (NEET), Joint Entrance Examination (JEE - Main & Advanced), and school/ board examinations including scholarship exams such as NTSE and Olympiads.

- AESL takes a student-centric approach to test preparation, recognizing that every student is unique and has individual needs. It has a team of highly qualified and experienced instructors who are passionate about helping students achieve their dreams. The company's programmes are designed to be flexible and its teaching methodologies are backed by the latest technologies to ensure that students are well-prepared for their exams.

- AESL is a subsidiary of Think and Learn Pvt Ltd.

Aakash Advantage :

- 35 years of providing comprehensive and result-oriented test preparation.

- 315+ branches across India to help you prepare in your city.

- 6000+ expert faculty to teach, mentor and guide you.

- 122,000+ Aakashians Qualified NEET & JEE in 2023.

- 100% digitised classrooms across all branches.

- Hybrid classrooms offering the best of classroom & online learning.

Purpose of the SSAO role :

- The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

As an SSAO, you are expected to :

1. Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.

2. Ensure collection of outstanding fee from parents within the specified time.

3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.

4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.

5. Ensure adherence to internal processes and compliances.

To be successful in the SSAO role you are required to have :

1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.

2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.

3. Fluency in communication of English and Regional language.

Must have Attitude :

1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a Team.

Qualification :

1. Must have bachelor's degree.

2. Preferred BTech / MBA /Masters in Psychology, Education etc.

Experience :

1. Previous experience in counselling of educational services.

2. Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions :

- External :

- Students, Parents & School's Representatives.

- Internal :

- Branch's Academic & Non-Academic teams.

- Regional Student Support Centre.

- Regional Sales & Operations Team.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.