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31/08 Archita Tiwari
HR at Aisshpra Gems & Jewels

Views:103 Applications:12 Rec. Actions:Recruiter Actions:10

Aisshpra Gems & Jewels - Manager - Customer Relationship Management (9-18 yrs)

UP Job Code: 342080

Aisshpra Gems & Jewels is hiring Customer Relationship Management (CRM) Manager for Gorakhpur location. Interested applicants may share their resume at or call at +91 9695323379.

Customer Relationship Manager Responsibilities :

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements :

- Must be from retail or jewellery industry.

- A minimum of 9 years' experience.

- Excellent interpersonal and communication skills.

- Proficient in all Microsoft applications.

- Superior product knowledge.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.

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