HR at Aisshpra Gems & Jewels
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Aisshpra Gems & Jewels - Manager - Customer Relationship Management (9-18 yrs)
Aisshpra Gems & Jewels is hiring Customer Relationship Management (CRM) Manager for Gorakhpur location. Interested applicants may share their resume at or call at +91 9695323379.
Customer Relationship Manager Responsibilities :
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Customer Relationship Manager Requirements :
- Must be from retail or jewellery industry.
- A minimum of 9 years' experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
