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15/11 Meera Girdhar
HR and Community Manager at AHA Taxis

Views:178 Applications:14 Rec. Actions:Recruiter Actions:4

AHA Taxis - Executive - Customer Care (0-1 yrs)

Delhi/NCR/Noida Job Code: 17646

KEY RESPONSIBILITY AREAS (KRAS):

- CSR responsibility managing incoming calls and customer service inquiries

- Growth Driven Generating sales lead that develops into new customers.

- Lead Management System Creating, Maintenance & Reporting.

- Customer Satisfaction Ask questions to understand customer requirements and close sales and handle grievances to preserve the company reputation

- Keep records of calls and sales and note useful information

KEY SKILLS REQUIRED:

- Ability to multi-task, prioritize and manage time effectively.

- Excellent communication and interpersonal skills

- Convince Ability

- Handle grievances to preserve the company reputation

- Outstanding negotiation skills with the ability to resolve issues and address complaints

- Cool-tempered and able to handle rejection

- Proven track record of successfully meeting sales quota preferably over the phone 6 days working in shifts.

EDUCATION & EXPERIENCE:

- Education/qualification -Graduate

- 0 to 2 Years of experience

- Excellent written and verbal communications skills in English and a fundamental knowledge of Hindi.

- Basic Computer Knowledge

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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