Team Lead - Recruitment at Zodnik Solutions
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AGM/Senior Manager - TeleSales - BPO (8-20 yrs)
Responsibilities:
- Manages daily performance to ensure that all CROs, Team Leads, AMs, Manager-Operations and Sr. Manager Operations are providing an above-average level
- Ensure profitability of the process
- Preparation of budget and process manpower count
- Mining of the account in co-ordination with the Department Head and ensuring the account grows
- Forecast any business adversity (Proactive approach)
- Mining of the account in co-ordination with the Department Head and ensuring the account grows
Experience :
- Graduates /Post Graduates.
- Experience in Dialer Management is a Must.
- AGM : Minimum 12 years- experience in BPO industry, out of which minimum 6-7 Years (recent) in managing BFSI or Telemarketing accounts.
- Senior Manager : Minimum 10 years- experience in BPO industry, out of which minimum 6 Years (recent) in managing BFSI or Telemarketing accounts.
If Interested, Please share your CV
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