Hiring for AGM Business Development-Pharma Company

Job Location-Noida

KEY DELIVERABLES:

Business Development Planning & Execution :

- Monitor and evaluate industry trends and customer drivers, discuss business expansion strategy with internal decision makers to expand client base by attending networking activities like trade fairs, social gathering etc. to research and connect with prospective clients.

- Develop client base through social media platforms, referrals, emails, telesales and website inquiries etc. and thereby contact decision-makers, screen potential business opportunities, select the deals in line with internal SOP, lead and facilitate sales.

- Helping team to identify and effectively converting the enquiry into active discussion by understanding the specific requirement and further probing techniques.

- Ensure to check and adherence to all internal SOPs like getting KYC, NDA etc. filled up, preparing sales contract in coalition with Legal Team to initiate the further proceedings.

- Ensure taking timely follow up and coordination with all internal stakeholders involved in the sales cycle to get the required product produced and delivered to client as per agreed deadline.

- Tracking competitors activity on me-too product range, specification, market share to analyse business development strategy by anticipating the scope of new product development need, modification of existing product and outreach the prospect.

- Plan and prepare data related to sales forecasting, budgeting, required marketing activity to discuss with management to optimize the overall sales.

- Plan and devise effective strategy to sustain sales across the new client, existing clients as well as reviving the inactive clients.

Drive new avenues for marketing the company products, present case studies, obtain client testimonials, write blogs, social media content etc.

Customer Relationship Management

- Ensure customer queries pertaining to product information, specification, pricing, expected delivery time etc. are addressed properly and effectively.

- Ensure regular follow up and coordination with customer are made around the need of modification of any product formulation as suggested by Legal as well Regulatory team adhering to FSSAI, AYUSH compliance.

- Ensure clients- feedback are taken periodically, recorded, analysed and appropriate action is taken to better the overall customer experience and retention.

- Establish a post sales connect with the new client in order to identify gaps to enhance and keep healthy relationships ahead.

COMPETENCIES:

- Communication: Communicates effectively and with clarity with team and cascade management agenda. Shares information that may add value to the organization with others. Is a keen participant in a meeting and is non- judgmental on ideas. Is a keen listener to all stake holders (vendors, clients, colleagues & team. Carries out Responsible and prompt client communication.

- Collaboration: Fosters a climate of trust and respect with others within the team. Recognition of, and respect for, the contribution of all collaborators. Gives importance to achievement of goal and readily seeks or provides support to all the stakeholders. Build & maintain constructive relations aimed towards Organizational value creation.

- Customer Centric: Monitors customer service standards to ensure that established standards are met. Establishes a schedule or plan for satisfying customer needs and expectations as per organization's commitment.

- Planning & Execution: Efficiently manages time and the time of others by prioritizing and tracking on deliverable. Effectively handle multiple demands and competing deadlines. Driving Standard Operating Procedures at the workplace to ensure consistency & quality, building checks to identify deviations from these, in a timely manner.

- Building High Performing Teams: Sets goals and expectations and defines responsibilities without ambiguity. Knows the strengths and challenges of each team member. Ensures timely reviews and gives ongoing feedbacks with actions. Coaches and mentors' team on ground; Motivates them with appreciation. Delegates work and inspects expectations regularly.

Analysis & Reporting :

- Maintaining database of prospects & provide weekly progress report to the leadership team via online Google Spreadsheet.

- Provide monthly information to the leadership on potential data, competitors- activities, new opportunities, best practices and other changes in the industry to discuss and effectively develop business development/ expansion strategy.

Team Management & Development :

- Monitor training programs in conjunction with the HR/Training Coordinator for team members to have the necessary skills to perform their duties safely and efficiently.

- Ensure clear communication on expectations to the team and keep them informed of matters about their job and develop personnel growth opportunities.

- Upgrade self and team with the latest certifications in the area of operations.

CANDIDATE PROFILE :

- Well versed with latest market trends in order to generate leads & building connections as well as having a strong network.

- Prefer B.Pharma and MBA in Marketing is an added advantage.

- Confident with excellent verbal and written communicator who can foster strong relationships both internally and externally.

- Good decision-making, negotiation, analytical skills, follow up and relationship building skills.

- Must have team building and handling experience.

- Proficient in MS Office with good PowerPoint presentation skills.

Note- pharma & Biotech Industry would be prefer

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