-Work alongside & learn from best in class talent

-A role that offers a breadth of learning opportunities

Our client is one of the leading recruitment consultants in Coimbatore, Tamil Nadu. They are duly approved by the Government of India and was established in the year 2014.

They are dealing with top-notch companies in Coimbatore and also cater to all group sectors across Pan India. Our client promises to provide the best of our attention, to meet businesses' hiring requirements, for all the departments. Exclusive services are available for recruiting manpower from the executive level to the top level. They provide manpower recruitment in all industry segments which include - Insurance, Banking, Finance / NBFC, Pharma / HealthCare, FMCG / Retail, Engineering / Automobiles, IT / ITES, BPO, Telecom, Real Estate, Multimedia / Advertising, Logistics / E-commerce.

The Job

As Agency Manager, you will be achieving monthly sales targets by identifying and developing new customers. You will also be ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.

Your responsibilities will include:

- Developing and managing a portfolio of Key Accounts.

- Coordinating pre-sales and post-sales follow-up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Partnering with the sales team to ensure that new customers are onboarded successfully.

- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

- Identify & recruit the right quality advisors to build a strong advisor base.

- Provide training on products, business processes and selling techniques continuously.

- Provide assistance to advisors in lead generation, prospecting and business development.

- Ensure that advisors provide the right financial solutions to customers as per need analysis and they adhere to required business processes and norms.

- Achieve the business target each month for generating new business and advisor recruitment.

- Ensure the selling through a team of advisors is aligned with all business quality metrics.

- Be the first point of contact for the customer to authenticate the concerns raised and validate with authorities.

- Exercise due diligence at the first level to prevent unauthorized/ fraudulent transactions.

Ideal Candidate

Skills Required:

- You have at least 1 year of experience as a CRM Manager, Sales (B2C) or Customer Success role, ideally within the Insurance industry.

 -Experience in Area Sales would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

 -You are a strong mentor and coach who can build high-performing teams.

- You are a strong team player who can manage multiple stakeholders.

- You are a strong networker & relationship builder.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.