Business Support Manager at Snaphunt Pte. Ltd.
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Agency Manager - Sales - Insurance (1-7 yrs)
- Work alongside & learn from best in class talent
- Leadership Role
- A role that offers a breadth of learning opportunities
- Our Client is one of the leading recruitment consultants in Coimbatore, Tamil Nadu. We are duly approved by the Government of India and was established in the year 2014.
- We are dealing with the top-notch companies in Coimbatore and also cater to all group sectors in across Pan India. Our Client promises to provide the best attention, to meet our clients- hiring requirements, for all the departments. Exclusive services are available for recruiting manpower from executive level to top level. We provide manpower recruitment in all industry segments which includes - Insurance, Banking, Finance / NBFC, Pharma / HealthCare, FMCG / Retail, Engineering / Automobiles, IT / ITES, BPO, Telecom, Real Estate, Multimedia / Advertising, Logistics / E-commerce.
The Job :
Your Responsibilities will include :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Identify & recruit right quality advisors to build a strong advisor base.
- Provide training on products, business processes and selling techniques continuously.
- Provide assistance to advisors in lead generation, prospecting and business development.
- Ensure that advisors provide right financial solutions to customers as per need analysis and they adhere to required business processes and norms.
- Achieve the business target each month for generating new business and advisor recruitment.
- Ensure the selling through team of advisors is aligned to all business quality metrics.
- Be the first point of contact for the customer to authenticate the concerns raised and validate with authorities.
- Exercise due diligence at first level to prevent unauthorized/ fraudulent transactions.
Ideal Candidate
Skills Required :
- You have at least 1 year experience within a CRM Manager, Sales (B2C) or Customer Success role, ideally within the Insurance industry.
- Experience within Area Sales would be a strong advantage.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong mentor and coach who can build high performing teams.
- You are a strong team player who can manage multiple stakeholders.
- You are a strong networker & relationship builder.
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