About our Company

AFIA is one of the largest and most well respected insurance brokerage companies in the UAE. Since AFIA's inception in 1995.This has rewarded us with a considerable portfolio of long-term clients, making us one of the top producers for all the leading multinational and local insurance companies in the UAE.

We are one of the biggest insurance brokerage houses in the UAE and looking for a Telemarketing Executive for a home-based position to start immediately.

A process training that is paid is provided, fixed salary and a very rewarding incentives structure that is uncapped and providing you the opportunity of earning almost up to 50% of your salary.

In order to qualify for the role, you should be available as per the working hours and interested in a long-term committed project.

Designation: Telemarketing Executive

Compensation/CTC Package: Fixed salary+ No cap Heavy Incentives+ on the Job training

Duties and responsibilities : 

- Influence prospective clients to consider buying any insurance product and provide excellent service on each lead generation call

- Action revival and recycle leads, obtain prospects- information and update request status in the internal software system.

- Complete new lead requests by registering prospects- information in the lead form system & to assign it to the appropriate business units.

- Maintain operations by following policies and procedures; reporting needed on a daily basis.

- Determine eligibility by comparing prospective client information to requirements & access insurance portal to check on the value.

- Maintain and improve quality results by adhering to standards and guidelines, recommending procedures.

- Answer customers- calls and ensure calling back missed and abandoned calls.

- Support the unit manager in any additional assignment.

Required skills and experience : 

- 2 years of proven experience in telemarketing representative, sales, customer service or relevant position

- Excellent communication and presentation skills

- Patient and able to handle customers- rejection

- Persistent and results-oriented

- Strong negotiation and influencing skills

- Excellent knowledge of MS Office (especially Excel and Word)

Work Remotely: Yes

Employment Type : Full-time

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