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01/07 Charu Sharma
Insurance Advisor Telesales at SaShr Consultants

Views:17 Applications:6 Rec. Actions:Recruiter Actions:0

Advisor - Telesales - Insurance (2-4 yrs)

Mumbai Job Code: 332987

For Telesales position :

- Candidate will have to convert inquiries into sales by answering inbound telephone calls or outbound calls.

- Candidate will be into retention and sales of insurance.

- Candidate will have to answer inbound and make outbound calls and retain customers and renew their policies.

- Fluent English skills - Ability to Speak, Read & Write.

- Handling and resolving customer queries and concerns while maintaining the same quality on a call

- Need to make outbound calls

- Documenting/Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.

- Understanding multiple products and processes.

- Influencing customers to buy or retain product or service by following a prepared script to give product reference information.

- Provide the Customer with a clear explanation of the action taken

- Ability to achieve stretched targets and able to manage the organization standards

- Maintain Superior quality service by following organization standards.

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