Talent Acquisition Team at Careerz Inn
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Advisor - Customer Service - Cosmetics (1-3 yrs)
We are hiring for the role of Adviser - Customer Service
Purpose of the role is to efficiently advise customers on beauty related queries with an aim to create a positive customer experience
Reporting to Manager - Customer Service
Role & Responsibilities :
- To advise customers on Chats/Video Calls with regard to the product ranges; best skin care products for their skin type, skincare regime, cosmetics to suit their skin tone, make-up tips, etc.
- To proactively stay updated on new or existing products and build a strong knowledge base on the details such as ingredients, benefits so as to customize the advice and better serve the customers.
- To recommend beauty products to customers as per the suitability
Qualifications :
10+2 and certification/courses are beauty, make-up and hair/skincare
Prior Experience
1-3 yrs of experience in a similar role
Competencies :
- Must be fluent in reading, writing and speaking English
- Ability to work in a highly competitive, fast-paced environment
- Eye for detail
- Passion for beauty
Technical Skills -Good computer and typing skills
- Strong knowledge of beauty (make-up, skincare, haircare, etc.)
- Knowledge of various brands of beauty products and their use
- Candidates who are interested to make career in retail apply fast for this position.
Contact Person : Shalaka Bansod
Feel free to contact us on the given Contact No. 0r Whatsapp on 8103766876
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