Talent Acquisition Team at Careerz Inn
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Advisor - Customer Care - Beauty Products (1-6 yrs)
PFB the Job details:
Location Mumbai
Purpose of the role
To efficiently advise customers on beauty related queries with an aim to create a positive customer experience
Responsibilities :
- To advise customers on Chats/Video Calls with regard to the product ranges; best skincare products for their skin type, skincare regime, cosmetics to suit their skin tone, make-up tips etc.
- To proactively stay updated on new or existing products and build strong knowledge base on the details such as ingredients, benefits so as to customize the advice and better serve the customers.
- To recommend beauty products to customers as per the suitability
Qualifications'
- 10+2 and certification/courses is beauty, make-up and hair/skin care
- Prior Experience 0-5 yrs of experience in a similar role
Competencies :
- Must be fluent in reading, writing and speaking English
- Ability to work in a highly competitive, fast-paced environment
- Eye for detail
- Passion for beauty
Technical Skills -Good computer and typing skills
- Strong knowledge on beauty (make-up, skin care, hair care etc.)
- Knowledge on various brands of beauty products and their use
Please contact in case of any query on Contact Number: 6267235258
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