Senior Recruiter at Quezx
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Admission Officer - Sales - Education (0-3 yrs)
Admission Officer
Job Duties :
- We are looking for candidates from Immigration Background.
- Analyze the applications of prospective students based on standard admission policies.
- Interview students to understand their objectives and background.
- Provide clarifications to student's queries in a professional manner.
- Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
- Advice students about the programs offered, admission procedure, eligibility and costs involved.
Job Description :
1. Ensure uptime of platforms at client location,
2. Trouble shoot issues raised - Ensure resolution within SLA (Our Platform is based on technologies such as Java, MySQL, Tomcat)
3. Maintain & monitor SLA and follow escalation process in case of SLA violation
4. Maintain constant and comprehensive reporting and updation with both clients and our HO
5. Regular follow up on all escalated issues until resolution from respective stakeholders
- Handle customer relations in a professional manner, Ensure Client satisfaction in terms of tech support and well as business support.
Looking for immediate joiner. Notice period should be 15days.
Qualification : BE in Information Technology/ BSC IT
Working Days : 6 Days a Week (10:00 AM to 7:00 PM)
Job Nature : Full Time
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