Hiring for a Leading Global EdTech Company

Role : Admission Counsellor (Study Abroad)

Location : Noida & Mumbai

Work Mode : Work from Office

Working Days : 5.5 Days a Week

Work Timing : 10 AM to 7 PM

Compensation : Up to 7-7.5 LPA Fixed + 4 LPA Variable (Average 10-30% hike could be provided on current/previous fixed salary)

Interview Type : 1st Round Virtual & Final Round Face-to-Face

Role Summary :

We are seeking a highly motivated Admission Counsellor who excels in a customer-centric environment and is enthusiastic about the evolving education sector. In this role, you will be responsible for generating and managing leads, understanding prospective students' needs, and ensuring a smooth enrollment process. You should be comfortable making multiple calls per day, working with channel partners, and converting leads into enrollments.

Roles and Responsibilities :

- Manage and convert leads for a variety of programs in collaboration with prestigious universities and institutes.

- Provide comprehensive information to prospective learners via phone, email, chat, and social media.

- Identify and leverage references from the existing customer base to expand the sales pipeline.

- Update lead discussions and conversion details in real-time using CRM (Salesforce) software.

- Adhere to inside sales processes, tools, and data management protocols.

- Meet and exceed weekly, monthly, and quarterly targets for revenue and enrollments.

- Handle objections and negotiate pricing to achieve sales goals.

- Maintain effective communication with learners throughout the onboarding process.

Skills Required :

- Preferred Experience : BPO/KPO or EdTech industries.

- Excellent written and verbal communication skills in English.

- Strong sales orientation with the ability to clearly articulate the company's offerings.

- Approachable, vibrant personality with patience and strong empathy.

- Passionate about delivering exceptional customer service.

- Team player with the ability to work independently, prioritize tasks, and meet deadlines.

- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is desirable.

If you are passionate about education and eager to help shape the careers of tomorrow, we invite you to apply for this exciting opportunity.