Senior HR Executive at Adda 247
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Adda247 - Executive - Customer Care (0-2 yrs)
Job brief :
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities :
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication - scripts- when handling different topics
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
