HR at Black & White Business Solutions
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Accounts Receivable Caller (1-4 yrs)
Responsibilities:
- Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables
- Prioritize unpaid claims for calling according to the length of time it has been outstanding
- Call insurance companies directly and convince them to pay the outstanding claims
- Check the relevance of insurance info offered by the patient
- Evaluate unpaid insurance claims
- Call insurance companies and check on the status of claims
- Transfer the outstanding balance to the patient of he/she doesn- t have adequate insurance coverage
- If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
- Make corrections to the claim based on inputs from the insurance company
Skills:
- Good organizational skills to implement timely follow-up
- Ability to multi-task
- Ability to follow instructions precisely
- Excellent verbal and written communication skills
- Strong reporting skills
Requirements:
- Intermediate/Bachelors or above
- Good Written and Verbal English Communication
- Proficiency with MS Office (Particularly MS Excel and MS Word)
- Experience in AR Calling
- With Minimum 1 year of experience in customer support
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