Account Receivable Caller (1-6 yrs)
Shift Time: Night
Educational Qualifications: Any Undergraduate or Graduate; one way cab facility
Location: Mumbai/Chennai/Ahmedabad
Job Description:
US Healthcare
- Outbound calls to insurance for claim status and eligibility verification.
- Denial documentation and further action.
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports /account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process about voice based on the requirement (Insurance Follow-up, Patient calling, Provider outreach program, etc.)
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
- Work cohesively in a team setting. Assist team members in achieving shared goals.
- Compliance with company Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies.
- Communication / Issue escalation to seniors if there is any in a timely manner.
