Senior Recruiter at Push & Pull Services
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Account Manager - Software Sales - BFSI Domain (6-8 yrs)
JOB DESCRIPTION
Business Unit BFSI
Designation Account Manager - Software Sale to BFSI
Location Mumbai - Andheri
Purpose of the role Be the one-point contact with client to deepen relationship. Create and nurture long-term relationships with clients. Resolve client issues. Look for potential opportunities for business. Safeguard existing revenue. Generate additional revenue.
Role & Responsibilities
- Build strong and long term relationships with key employees at client site
- Address clients- business needs
- Advise client on key issues
- Schedule regular meetings with client to understand their issues and ensure resolution
- Act as point of contact for complaints and escalate issues as appropriate
- Identify new / potential needs of client
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Competitor analysis
- Collaborate with internal teams (e.g. sales, support units, senior management) to address client needs
Key Competencies
- Experience in customer service and relationship management
- Understanding of industry and market
- Communication and networking skills
- High energy
- Ability to spot potential business
- Ability to build rapport at all levels
- Positive attitude
- Problem solving attitude
- Strong negotiation skills
- IT knowledge and understanding
- At least 3-4 years of IT sales experience
Ideal Candidate Profile
Qualification Post graduate (IT and MBA)
Age / Years of experience 7-8 years
Industry experience IT, banking IT
Call me on 9930282333 for more details.
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