Roles and Responsibilities :

- Grow and maintain commercial ties with a multitude of travel agents and grow their business with the company.

- Focus on growing revenue through cross-selling, upselling, and operational execution.

- Foster meaningful connections with existing customers and new contacts, conducting

regular health checks and ensuring seamless engagement with the company' products.

- Deliver immediate and accurate resolutions, responding promptly to user needs, and enhancing their experience with the company.

- Collaborate across teams, author and manage transparent reporting, and identify new initiatives for continuous improvement and innovation.

- Identify issues with the product and convey it to the product team.

- Assist in creating robust and scalable processes that reflect the company' commitment to offering the best service to its agents.

- Collaborate with sales, product, engineering and marketing teams.

- Build an in-depth understanding of our products and give demos or solve product queries.

- Maintain and analyze performance data of agents.

- Stay updated on industry insights and opportunities for strategic planning and growth.

Experience and Skills you MUST have:

- At least 2 years sales experience in the travel industry

- Proven record in managing key clients, creating values, and ability to handle operational tasks

- Excellent communication and interpersonal skills

- Ability to build relationships and high emotional intelligence

- Prior experience in acquiring or managing travel agents or in visas or insurance is a big plus

- Proficient with using CRMs and google sheets

- Ability to handle pressure and bias for action

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.