Human Resource Recruiter at Vigilcore Trading & Consultancy
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Account Manager - Onboarding - Customer Support - Healthcare Platform (1-3 yrs)
Account Manager-Onboarding ( Customer Support )
About the Company :
It is a leading healthcare platform connecting more than 1200+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time.
Location: Pune
Experience: 1 - 3 Years
Function : Technology - IT & Systems
Vacancy: 4
Job Description :
Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
Requirements:
- 1 years experience in account management
- Clarity in thought
- Excellent communication skills
- Customer handling experience
Working Days: 5 Days a Week ( to )
Job Nature: Full Time
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