Recruitment at MNR Solutions Pvt Ltd
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Account Manager - Digital Marketing (7-11 yrs)
Client :
- Nurture client relationships by being an effective communicator, proactive in understanding client needs and delivering on client targets.
- Lead digital team's client calls, ensure accurate reporting, and clear plans are presented and executed.
- Work closely with the marketing & sales team to ensure cohesive approach and maximization of ROI
- Introduce client satisfaction measurement matrix/framework and ensure satisfaction levels as per company expectations
Reporting :
- Management reporting to the Executive and respective stakeholders on individual brands performance
- Ensure insight-driven and timely reporting that drives the company to data-driven decision making.
Digital Channel teams :
- Work with channel teams (SEM, Paid Social, Affiliate, SEO, Content, research and analytics as required) to produce annual and quarterly strategies and road maps for GUS brands proactively.
- Champion the digital teams to clients and the group globally - promote them via newsletters, thought leadership material. Ensure digital teams work is promoted on our website too. Be their front line of defense and promotion.
- Work with partner agencies as required
- Ensure training to digital marketing staff on client relationship handling and management.
- Proven track record of managing a budget and meeting targets
- Proven track record of client relationship management roles
Experience - At least 8 experience in Digital Marketing/Client Servicing
- Substantial experience in leading client servicing team/functions
- Background in digital marketing - PPC and Paid social preferred.
- Background in managing large scale Digital campaigns
- Experience of working in a fast-moving business
- Experienced in managing people with a focus on team wellbeing and professional development
- Experience in change management and implementing new initiatives
- Substantial experience of working in a management role
- Knowledge and interest in technology, marketing, and communications.
- Extensive online marketing experience
- Excellent sales and negotiation track record - Working in an agency
- Working in the public or private education sector (preferable but not necessary)
- Managing a team directly or remotely
- Experience in managing international clients (preferred)
- Working in an agency
- Working in the public or private education sector (preferable but not necessary)
- Managing a team directly or remotely
- Experience in managing international clients (preferred
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