Consultant at Team Works Consultancy
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Account Manager - Digital Marketing (3-7 yrs)
Responsibilities
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact in regards to the project deliveries
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design, and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Get optimized web content to increase traffic and improve SEO rankings
- Present social media strategies to clients
- Report on web performance metrics along with social media & google ads
- Analyze digital campaigns' success
- Stay up-to-date with digital technology trends
- On-time calendars
- Daily, Weekly & Monthly updates to the clients & internal teams
Requirements :
- Proven work experience as a Digital Account Manager/ Social Media Manager
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills
- Attention to detail
- Interpersonal skills
- BSc degree in Marketing or relevant field
- Should have marketing agency job exp. background
- Should have experience in client handling
- Working on calendars
- Good knowledge on ROI clients
- Should have experience in handling a team - Lead level
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