Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
03/01 Siriisha
HR Recruiter at DataGroup Geo spatial Technologies Pvt.Ltd

Views:167 Applications:34 Rec. Actions:Recruiter Actions:19

Account Manager - Customer Support - HealthTech Firm (2-3 yrs)

Pune Job Code: 58495

ACCOUNT MANAGER (CUSTOMER SUPPORT)

Loaction : Pune


Experience: 2 - 3 Years


Account Manager(Customer Support)


CTC : 5 - 6 Lakhs

About Company :

It is a leading healthcare platform connecting more than 800+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time.

Sourcing and Screening Guidelines :

- Customer support and accounts management experience

- Check experience with LIMS companies

- Dedicated customer support over email, call and chat

- 2 + Years experience

- B.E / B.Tech Candidates Only

- Candidate should know Malayalam and Tamil or Kannada and Telugu

Job Description

Responsibilities :

- Operate as the lead point of contact for any and all matters specific to your customers

- Build and maintain strong, long-lasting customer relationships

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors e Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders e Forecast and track key account metrics

- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment e Assist with high severity requests or issue escalations as needed

Requirements:

- Min 2 years experience in account management

- Clarity in thought

- Excellent communication skills e Customer handling experience Skills

Must have : Customer Handling, customer service and account management, excellent communication,

Target Industries : Healthcare / Pharma / Biotech, Internet / On-line / Start-ups, IT

Working Days : 5 Days a week (10:00 AM to 7:00 PM)

Job Nature : Full Time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.