Job Summary:

We are seeking a results-oriented Business Development and Account Manager to drive growth in our IT services vertical while managing and nurturing relationships with our existing clients. The ideal candidate will have a proven track record of business development, account management expertise, and a deep understanding of IT services.

Key Responsibilities:

Business Development:

- Identify and generate leads through networking, market research, and outreach to target industries.

- Develop and execute strategies to secure new clients and grow revenue streams.

- Collaborate with the leadership team to explore new business opportunities and markets.

Client Account Management:

- Act as the primary point of contact for existing clients, ensuring their requirements are understood and met.

- Build and nurture strong client relationships to drive satisfaction, loyalty, and repeat business.

- Proactively identify opportunities to upsell and cross-sell IT services to existing clients.

Sales Strategy & Execution:

- Develop and implement business development and account management plans aligned with organizational goals.

- Meet and exceed revenue targets and KPIs for both new business and existing accounts.

Delivery Coordination:

- Work closely with delivery teams to ensure timely and quality delivery of projects for existing clients.

- Act as a bridge between clients and internal teams, addressing and resolving any issues or concerns.

Market Analysis:

- Conduct research to identify emerging trends, competitive landscape, and new opportunities in the IT services market.

- Provide strategic inputs to the leadership team for market positioning.

Proposal & Reporting:

- Collaborate with technical teams to create compelling proposals, presentations, and pricing models for new clients and additional work for existing clients.

- Maintain accurate records of sales pipelines, account statuses, and client feedback.

Key Requirements:

- Experience: 6-8 years of proven experience in business development and account management within the IT services industry.

- Technical Acumen: Understanding of IT services such as AI/ML, Data Analytics, Cloud Solutions, and Enterprise Product Development.

- Education: Bachelor's degree in Computer Science, IT, Business Administration, or a related field. An MBA is a plus.

- Communication Skills: Exceptional verbal and written communication, negotiation, and presentation skills.

- Networking: Strong network of industry contacts and the ability to develop new connections.

- Client Management Skills: Proven ability to manage and grow existing accounts while ensuring client satisfaction.

- Goal-Oriented: Demonstrated ability to achieve and exceed sales and account retention targets.