HR Manager at Accoonaglobal.com
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Accoona Global LLC - Executive - Customer Care (1-3 yrs)
- Serve as the first point of contact for Customers and Partners for general queries relating to Orders, products, procurement, shipping, and other E-comm-related verticals.
- Quickly respond to customer calls, web cases, emails, and chats.
- Deliver a high level of service and provide prompt resolution to ensure customer satisfaction
- Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty.
- Facilitate a positive and productive team environment
Nice to have :
( Male candidates only ; (shift time -5.30 to 2.30 pm US Time)
- Minimum of 1-2 years of Customer Service experience
- Excellent English business communication skills (Read, Write and Speak) with US accent.
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