Academic Counselor - Sales - Education (0-4 yrs)
JOB DESCRIPTIONS (ROLE/RESPONSIBILITIES/KRA) :
- Handle student complaints, query, provide appropriate solutions and alternatives within the time limit
- Follow with faculty and students to ensure resolution. Maintain records of student interactions.
- Will be responsible for all Student communication and interaction, hence should have strong verbal and written communication skills
- Ability to learn new concepts & market trends quickly in order to counsel students about the same
- Excellent communication and presentation skills
- Responsible for, Orientation, Support, and Productive Output.
- Interaction with students and parents on routine basis for doubt clearing, general counseling and progress feedback
- Giving proper information to the students/ candidates about the course.
- Maintain the Students Enrollment or Enquiry data.
- Should have knowledge of working on ticketing platforms like JIRA, Zendesk etc.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
