Role : Admission Counsellor (Study Abroad)

Company : up Grad

Qualification : Graduate

Experience required : Minimum 1 Years to Maximum 6 years of Experience in

Sales (Ed-tech Experience preferred )

Working Days : 6 Days Working

Work Timing : 10am to 7 pm

Work Mode Work from Office

Location : Noida

Interview Type : F2F (1st resume screening then F2F)

Compensation : up to 7-7.5 LPA Fixed + 4 LPA Variable

(Average 10-30% of hike could be provided on the current/previous Fixed Salary)

Roles and Responsibilities :

- Responsible to manage & convert leads for versatile up Grad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA.

- Providing in - depth information to prospective learners, this includes counselling through phone, email, chat and social media.

- Identifying references through the existing customer base to increase the sales pipeline.

- Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software.

- Responsible for Adherence of the inside sales process, tools and data management.

- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

- Handle Objections and Price Negotiations in order to generate Sales Revenue.

- Maintain Effective communication till the time learner is onboarded. Skills Required

- Preferred Industry : BPO/KPO Ed Tech, Company

- Age - Up to 30 Years.

- Excellent written and spoken communication skills (English proficiency).

- Strong sales bent of mind, in order to understand and effectively communicate what

- upGrad is offering to its prospective students and close applications.

- Approachable and vibrant personality.

- Ability to approach any situation with patience and very strong empathy.

- Passion to deliver the highest levels of customer service at all times.

- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

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