Role Summary :

We are looking for an admission Counselor who are extremely customer-centric and are excited by the challenges of a new emerging business environment.

As an Admission Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities :

- Being a mentor and guide, who potential learners can look up to for career advice,

- Carrying weekly enrolment/revenue and collection targets.

- Establishing the uniqueness and effectiveness of up Grad's model of online/blended learning.

- Owning the complete sales closing life cycle for leads assigned to you. This includes making Phone/video calls, product demonstrations, sales closing, and post-sales relationship management.

- Maintaining a detailed database of all the interactions on the CRM with the leads and providing

- Hardworking Individuals with high dedication and extreme determination.

- Experience in EdTech

- Sales would be an advantage.

- Rock star sales performers with proven track records.

- Great listeners and trustworthy individuals who can bond with our potential learners.

- Individuals

- With the ability to approach any situation with patience and powerful empathy.

- Individuals who take a disciplined approach towards building funnels, tracking feedback, Prioritizing tasks, and overachieving targets and deadlines.

Skills Required :

- Excellent written and spoken communication skills(English proficiency).

- Strong sales bent of mind, in order to understand and effectively communicate what

- Approachable and vibrant personality.

- Ability to approach any situation with patience and very strong empathy.

- Passion to deliver the highest levels of customer service at all times.

- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable