Manager at Inmart Commerce Pvt Ltd
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AADAR - Telesales Role (3-10 yrs)
Roles and Responsibilities :
1) Calling existing and potential customers to persuade them to purchase company products and services.
2) Accurately recording details of customers purchase orders.
3) Processing all customer purchases accordingly.
4) Developing and sustaining solid relationships with customers to encourage repeat business.
5) Using sales scripts proffered by the company to drive sales and respond to customer rejections.
6) Developing in-depth knowledge of company products and services to make suitable recommendations based on customers' needs and preferences.
7) Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Desired Candidate Profile :
- Proven experience as a telesales executive or similar customer service role
- Excellent communication and interpersonal skills
- Strong ability to close sales and achieve targets
- Ability to work in a fast-paced, high-pressure environment
- Good organizational and time management skills
- Knowledge of customer service principles and practices
- High school diploma or equivalent; college degree preferred
Perks and Benefits :
- Competitive salary
- Comprehensive health benefits
- Opportunity for growth and advancement
- Friendly and supportive work environment
- Ongoing training and development opportunities
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