7 Classes - Telecalling/Telesales Role (1-10 yrs)
About 7 Classes - 7 Classes is a highly ambitious educational framework which believes in the core fundamentals of Habit, Heutagogy and Attention.Team 7 Classes believes that individual attention and customised developmental program is the need of every student. Individual development programs targeting the creation of next-generation leadership has been the new talking point in the educational fraternity.With due attention and case-centric approach, teachers are trained to guide the students to be self-driven and become self learners in the process. Individual development program managers are trained to understand the habits and interests. In collaboration with parents, the DPM's are focussed on developing the right set of habits in the students from the early stages of the learning years. 7 Classes aspires to build a highly dynamic framework on top of the current education system, till the time it rebuilds a new system from scratch.
- Selected intern's day-to-day responsibilities include :
1. Communicate on phone
2. Manage large amounts of inbound and outbound calls in a timely manner
3. Follow communication scripts when handling different topics
4. Keep records of all conversations in our call centre database in a comprehensible way
5. Handle telephone calls and handle lead validation and sending the lead to the concerned executive in the CRM and WhatsApp
6. Send the level-1 intro mail to the callers as per the pre-defined template
Other requirements :
- Customer focus and adaptability to different personality types
- Strong phone and verbal communication skills along with active listening
- Ability to multi-task, set priorities and manage time effectively
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
