4moles - Executive - Customer Support (1-7 yrs)
We are seeking a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.
Responsibilities:
- Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails.
- Supporting the concierge by addressing queries related to Qutab Golf Course.
- Engaging with golfers at Qutab Golf Course to resolve any issues they may encounter.
- Managing Qutab Golf Course membership and overseeing Tee sheet schedules.
- Handling walk-in bookings and managing day-to-day reservations at Qutab Golf Course.
- Demonstrating excellent presentation and communication skills throughout all interactions.
Education:
- Bachelor's Degree or related field.
- Timings : 9:30 AM to 6PM.
- Work Location : Qutab Golf Course.
- Working Days : 5 days (Tuesdays and Wednesdays will be fixed days off.)
Requirements:
- 1-2 Year in customer service or tele sales
- Excellent communication skills
- Passion for superb hospitality and customer service
- Good computer skills.
- Should have knowledge of how the concierge is set up
- Extraordinary organizational and multitasking skills
- Can-do attitude
- Desire to learn
