Executive - Talent Acquisition at 24-7 Intouch
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24-7 Intouch - Customer Service Role - International Non Voice Process - Gaming Business (1-4 yrs)
- We are hiring for the International Non Voice Gaming Process.
About 24-7 Intouch :
- 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.
About the Job :
- Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! We are looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers.
- Graduate Freshers/Undergraduate freshers can apply
- Should be flexible with shifts
- Work from Office
- UG freshers can also apply(Excellent communication)
- Immediate Joining
Roles and Responsibilities :
- Provide support and resolve technical issues via email and other electronic communications.
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs.
- Leverage your experience to provide feedback to the team on how to improve our services.
- Drive customer communication during critical events.
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